Documentation and policies
Legal documentation
Read your rights and responsibilities within our legal documentation.
Read your rights and responsibilities within our legal documentation.
At vBoxx, transparency, trust, and compliance remain central to our operations. Therefore, we provide easy access to all essential legal documents and policies governing the use of our services. These documents include our terms and conditions, privacy policies, data processing agreements, and security standards.
We recognize that dealing with sensitive data, particularly in cloud environments, demands strict compliance with both legal and regulatory frameworks. As a result, all our documentation is written in clear language, reviewed regularly, and designed to align fully with European privacy laws, including the GDPR. In addition, our hosting infrastructure is located in the Netherlands and certified under ISO 27001. This certification gives you confidence in both the security and sovereignty of your data.
Moreover, we are committed to keeping our legal materials accessible and understandable. Whether you're a new customer or a long-standing partner, you'll always know where you stand. Below is a summary of our key legal policies. These documents are also tailored to meet the needs of businesses across various sectors, including healthcare, finance, and education.
Our Privacy Policy explains how we collect, use, and protect your personal data in accordance with the GDPR, ensuring full transparency and control over your information.
Read the privacy policyOur Service Level Agreement (SLA) outlines the performance standards, uptime guarantees, and support response times you can expect when using our services.
Download the SLA (PDF)Our Cookie Policy outlines how and why we use cookies on our website, helping you understand and manage your preferences with full transparency.
Read the cookie policyContact us if you have questions about vBoxx and our privacy policies.
vBoxx is GDPR certified by an independent organization and maintains comprehensive legal documentation to ensure full compliance with privacy regulations.