Regular IT servicing helps protect your data and lowers the risk of more serious IT problems. Hardware and software issues need to be dealt with efficiently, and we help you take simple steps to keep the risks small.
A dedicated vBoxx expert gives you advice and helps you install regular software updates. After a one-on-one session with our expert, we start putting a maintenance strategy in place.
Over time, hardware wears out and becomes outdated. That is not always easy to predict, and the consequences can be very disruptive for your business. Over the years our staff has built up a lot of experience in predicting when hardware needs maintenance.
Do you have questions about your hardware, or do you want to use the vBoxx infrastructure? Contact our support team and we will discuss the options. If company printers, computers, tablets or other hardware need replacing, we can help with that as well.
Together with our partners we also provide support at your location. Agrippa is dedicated to providing a secure ICT work environment and specializes in Windows.
Maintenance is part of how vBoxx looks after IT environments, next to infrastructure projects and migrations.
A dedicated vBoxx expert goes through your software, your hardware and the risks for your business.
Together we agree on the frequency, work outside working hours, extended maintenance on Friday night, backups and emergency maintenance. We help install software updates and watch the age, components, environment and usage of your hardware, so replacements can be planned.
Questions go to our support team by ticket, email or phone. On-site support is arranged with partners such as Agrippa.
An IT maintenance plan from vBoxx starts with a one-on-one session with a dedicated vBoxx expert. Based on that, we set up a maintenance strategy that can include backing up your files, help with regular software updates, the frequency of maintenance, maintenance outside working hours, extended maintenance on Friday night and emergency maintenance. Hardware advice and replacement can be part of it too.
Yes. Together with partners, vBoxx also provides support at your location. One of these partners is Agrippa, which is dedicated to providing a secure ICT work environment and specializes in Windows. For support that does not need a visit, the vBoxx support team helps by ticket, email or phone on +31 70 206 00 91.
Hardware wears out and becomes outdated, and that is not always easy to predict. vBoxx staff have years of experience in judging when hardware needs maintenance, looking at the year it was built, its components, environment, usage and brand. If company printers, computers, tablets or other hardware need replacing, vBoxx can help with that as well.
The servers in vBoxx's own infrastructure are maintained by vBoxx's own staff, and only certified vBoxx staff can access them. They run in EU-owned datacenters: maincubes AMS01, Greenhouse Datacenters in Naaldwijk and maincubes FRA01 in Frankfurt. vBoxx is ISO 27001 certified, audited by TÜV NORD, and dedicated servers are monitored 24/7.
Questions about your software or hardware?
Talk to a vBoxx expert about a maintenance plan.